firstinsight.comFirst Insight - The World Leader in Next-Gen Experience Management

+1-866-584-1960 Products Customer Experience Product Experience Brand Experience Employee Experience InsightSUITE Platform Solutions Industries Retail Consumer Products Travel / Leisure / Entertainment Automotive Financial Services Roles Product Management Marketing Consumer Insights Sales & Channel Management Human Resources Customer Service Strategic Planning For Retail How We Help Product Selection Tools Pricing Tools Planning Tools Targeted Marketing Tools Customers Customer Success View All Case Studies Company Why First Insight? Press Press Coverage Press Releases Analyst Coverage First Insight Blog Podcasts Greg Petro's Forbes Blog Jim Shea's Total Retail Blog Educational Tools Reports & White Papers Webinars Events Knowledge Base Price Optimization Software Predictive Analytics for Retail AI and Machine Learning for Retail Artificial Intelligence In Retail & CPG Contact Products Customer Experience Product Experience Brand Experience Employee Experience InsightSUITE Platform Solutions Industries Retail Consumer Products Travel / Leisure / Entertainment Automotive Financial Services Roles Product Management Marketing Consumer Insights Sales & Channel Management Human Resources Customer Service Strategic Planning For Retail How We Help Product Selection Tools Pricing Tools Planning Tools Targeted Marketing Tools Customers Customer Success View All Case Studies Company Why First Insight? Press Press Coverage Press Releases Analyst Coverage First Insight Blog Podcasts Greg Petro's Forbes Blog Jim Shea's Total Retail Blog Educational Tools Reports & White Papers Webinars Events Knowledge Base Price Optimization Software Predictive Analytics for Retail AI and Machine Learning for Retail Artificial Intelligence In Retail & CPG Contact Like us! Follow us! Follow us! Follow us! x Kohl’s is thriving despite the pandemic through their partnership with First Insight Find Out How Next-Gen Experience Management Understand more through better listening. 9% Increase in Gross Margin Achieve 10-15X ROI on XM Initiatives Cut 40% on product development cycle 25% less markdowns 40% inventory reduction while increasing sales by 6% 10% increase in online conversion get a custom demo WE ARE THE EXPERTS IN RETAIL — AND SO MUCH MORE For over ten years, First Insight has been the leader in experience management and digital product testing for retail. Now, we are sharing our success with more industries to help you deliver value to your customers and growth to your bottom line. Get A Custom Demo Experience Management Powered by Predictive Analytics Anticipate Future Outcomes First Insight is the world leader in applying predictive analytics to first-party voice-of-customer data to inform better decisions that improve business results. More than a decade ago, First Insight revolutionized the retail industry by creating a system for accurately predicting new product performance. Now the clear leader in that space, First Insight is expanding its offering into Experience Management. In fact, our solution has continued to evolve and deliver value across all aspects of Experience Management. Hundreds of companies worldwide now use the First Insight platform to create better experiences, not just report on them. Get a Custom Demo Next-Gen Experience Management Customer Experience Listen to your customers. Create experiences they’ll love and value. Learn More Product Experience From concept to decision in 24 hours - improving success rates by as much as 80% Learn More Brand Experience Build your brand with your target customers – and create loyalty that lasts. Learn More Employee Experience Engage and motivate your employees – and drive business results. Learn More Ready to Get Started? Schedule a meeting today for a demo of our solution. Get a Custom Demo How It Works First Insight’s Next-Gen Experience Management Platform provides a powerful, scalable, and easy-to-integrate solution that informs all the business decisions you face. Through advanced analytics including human computational modeling, Bayesian mathematical models, predictive analytics and APIs, First Insight’s platform represents a proven, breakthrough solution that helps you anticipate outcomes so you can build financial plans that you can achieve. Understand More Through Better Listening Who we Serve Retail Industry-leading solutions for retail product design, selection, and pricing. Learn More Consumer Products Bring voice-of the-customer data and predictive analytics to key decisions across the product lifecycle. Learn More Travel, Leisure & Entertainment Create experiences your guests will love by listening to the Voice of the Customer. Learn More Automotive Accelerate your business results with vehicles and experiences created with actionable data and analytics. Learn More Financial Services Differentiate your offerings to build trust, strengthen your brand, and gain and retain customers. Learn More Customer Success Our success is directly tied to the success of our 150+ customers. See what our customers are saying about how First Insight is transforming their business. Highest Demonstrated ROI. Guaranteed. Unparalleled Value Delivery and Lowest Total Cost Provider Our industry-leading platform takes your experience management operations from reactive to proactive. We empower you to create products, brands, and customer and employee engagement that deliver growth to both your top and bottom lines. 4-10% Increase revenues and gross margins 4-10% 10-15x Achieve 10-15X ROI on XM Initiatives 5 months Save five months in time to market Are Your Decisions Based On Instinct? History? Hope? Get the Insight. Schedule a free demo today. Get a Custom Demo First Insight, Inc. 2000 Ericsson Drive, Suite 200 Warrendale, PA 15086-6507 Privacy Policy Cookie Policy Products Customer Experience Product Experience Brand Experience Employee Experience InsightSUITE Platform Solutions Retail Consumer Products Travel / Leisure / Entertainment Automotive Financial Services Customers Customer Success View All Case Studies Company Why First Insight? 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